此ANZSCO职业类别5421 接待员 Receptionists属于新西兰技能型工作。满足纽西兰技术移民要求。ANZSCO职业代码是5421。

接待员职业分类的工作描述(Job Description)如下： 接待员接待和欢迎来访者、病人、客人和客户，并回答询问和要求。 RECEPTIONISTS receive and welcome visitors, patients, guests and clients, and respond to inquiries and requests.

医务秘书包括在这一组，在职业542114医疗接待员。

Medical Secretaries are included in this unit group, in Occupation 542114 Medical Receptionist.

指示技能等级：

Indicative Skill Level:
这个组中的大多数职业都有与下列资格和经验相称的技能水平。 Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

在澳大利亚：

In Australia:

    AQF证书II或III（ANZSCO技能等级4）
    AQF Certificate II or III (ANZSCO Skill Level 4)
在新西兰： In New Zealand:
    NZQF 2级或3级资格（ANZSCO技能4级）
    NZQF Level 2 or 3 qualification (ANZSCO Skill Level 4)
至少一年的相关经验可以代替上述正式资格。在某些情况下，除了正式资格外，还可能需要相关经验和/或在职培训。 At least one year of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

任务包括：

Tasks Include:

  • 欢迎来访者，并将他们指引给合适的人
  • greeting and welcoming visitors, and directing them to the appropriate person
  • 安排和记录约会的详细信息
  • arranging and recording details of appointments
  • 回答询问并提供有关组织的商品、服务和活动的信息
  • answering inquiries and providing information on the goods, services and activities of the organisation
  • 接听、连接和转接电话
  • answering, connecting and transferring telephone calls
  • 接收和解决客户和公众的投诉
  • receiving and resolving complaints from clients and the public
  • 收发信件、传真和邮件
  • receiving and distributing correspondence, facsimile messages and deliveries
  • 维护接待区
  • maintaining the reception area
  • 建议和安排预订和住宿
  • advising on and arranging reservations and accommodation
  • 可以执行其他文书工作，如文字处理、数据输入、归档、邮件发送和复印
  • may perform other clerical tasks such as word processing, data entry, filing, mail despatch and photocopying

    接待员 Receptionists（ANZSCO职业代码是5421）属于 接待员 Receptionists 职业分类。

    接待员 Receptionists（ANZSCO职业代码是5421）分类包括下面的职业：