此ANZSCO职业类别5616 总机操作员 Switchboard Operators属于新西兰技能型工作。满足纽西兰技术移民要求。ANZSCO职业代码是5616。 调查面试官（P） Survey Interviewer (P), 面试官（A） Interviewer (A), 市场调研面试官 Market Research Interviewer (S),

总机操作员职业分类的工作描述(Job Description)如下： 总机操作员操作电信总机和控制台，以帮助呼叫者建立电话连接，并接收呼叫者查询和故障报告。 SWITCHBOARD OPERATORS operate telecommunication switchboards and consoles to assist callers establish telephone connections, and receive caller inquiries and fault reports.

指示技能等级：

Indicative Skill Level:
这个组中的大多数职业都有与下列资格相当的技能水平。 Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

在澳大利亚：

In Australia:

    AQF一级证书或义务中等教育（ANZSCO技能5级）
    AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
在新西兰： In New Zealand:
    NZQF一级资格或义务中等教育（ANZSCO技能五级）
    NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)
对于某些职业，除了正式的资格证书之外，还可能需要短期的在职培训。在某些情况下，可能不需要正式资格或在职培训。 For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

任务包括：

Tasks Include:

  • 操作配电盘和控制台以连接、保持、传输和断开电话
  • operating switchboards and consoles to connect, hold, transfer and disconnect telephone calls
  • 通过提供电话号码、拨号代码、通话费用、时间延迟和服务困难等信息来响应呼叫者的询问
  • responding to callers' inquiries by providing information such as telephone numbers, dialling codes, call costs, time delays and service difficulties
  • 调查操作系统问题并通知维护服务
  • investigating operating system problems and informing maintenance services
  • 需要时提醒紧急服务
  • alerting emergency services when required
  • 记录指定通话类型的详细信息并确定费用
  • recording details and determining charges for designated types of calls
  • 可以监视系统的效率并维护服务采样记录
  • may monitor the efficiency of systems and maintain service sampling records

    总机操作员 Switchboard Operators（ANZSCO职业代码是5616）属于 总机操作员 Switchboard Operators 职业分类。

    总机操作员 Switchboard Operators（ANZSCO职业代码是5616）分类包括下面的职业：