此ANZSCO职业类别5616 总机操作员 Switchboard Operators属于新西兰技能型工作。满足纽西兰技术移民要求。ANZSCO职业代码是5616。 调查面试官(P) Survey Interviewer (P), 面试官(A) Interviewer (A), 市场调研面试官 Market Research Interviewer (S),

总机操作员职业分类的工作描述(Job Description)如下: 总机操作员操作电信总机和控制台,以帮助呼叫者建立电话连接,并接收呼叫者查询和故障报告。 SWITCHBOARD OPERATORS operate telecommunication switchboards and consoles to assist callers establish telephone connections, and receive caller inquiries and fault reports.

指示技能等级:

Indicative Skill Level:
这个组中的大多数职业都有与下列资格相当的技能水平。 Most occupations in this unit group have a level of skill commensurate with the qualifications outlined below.

在澳大利亚:

In Australia:

    AQF一级证书或义务中等教育(ANZSCO技能5级)
    AQF Certificate I, or compulsory secondary education (ANZSCO Skill Level 5)
在新西兰: In New Zealand:
    NZQF一级资格或义务中等教育(ANZSCO技能五级)
    NZQF Level 1 qualification, or compulsory secondary education (ANZSCO Skill Level 5)
对于某些职业,除了正式的资格证书之外,还可能需要短期的在职培训。在某些情况下,可能不需要正式资格或在职培训。 For some occupations a short period of on-the-job training may be required in addition to or instead of the formal qualification. In some instances no formal qualification or on-the-job training may be required.

任务包括:

Tasks Include:

  • 操作配电盘和控制台以连接、保持、传输和断开电话
  • operating switchboards and consoles to connect, hold, transfer and disconnect telephone calls
  • 通过提供电话号码、拨号代码、通话费用、时间延迟和服务困难等信息来响应呼叫者的询问
  • responding to callers' inquiries by providing information such as telephone numbers, dialling codes, call costs, time delays and service difficulties
  • 调查操作系统问题并通知维护服务
  • investigating operating system problems and informing maintenance services
  • 需要时提醒紧急服务
  • alerting emergency services when required
  • 记录指定通话类型的详细信息并确定费用
  • recording details and determining charges for designated types of calls
  • 可以监视系统的效率并维护服务采样记录
  • may monitor the efficiency of systems and maintain service sampling records

    总机操作员 Switchboard Operators(ANZSCO职业代码是5616)属于 总机操作员 Switchboard Operators 职业分类。

    总机操作员 Switchboard Operators(ANZSCO职业代码是5616)分类包括下面的职业: